Privacy policy

Introduction

The Proper Van Company respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use and protect your information.

Information We Collect

We may collect:
  • Name
  • Email address
  • Telephone number
  • Business information
  • Vehicle preferences
  • Website usage data

How We Use Information

Your information may be used to:
  • Respond to enquiries
  • Provide quotations
  • Arrange vehicle sourcing
  • Introduce customers to finance partners where requested
  • Improve website functionality and user experience
  • Send marketing communications where consent has been provided

Website Analytics

Our website may use analytics services, including Google Analytics, to help us understand how visitors use the website.
These services may collect anonymised usage data.

Cookies

Our website uses cookies to improve functionality and user experience.

Further details can be found within our Cookies Policy.

Data Sharing

We may share information with:

  • Vehicle suppliers and dealers
  • Finance providers or authorised brokers
  • Website and technology service providers
We do not sell personal information to third parties.

Where you request business finance, we may share the information needed to handle your enquiry with an appropriate finance provider or authorised credit broker, for the purpose of handling that specific enquiry only. The organisation receiving that information will process it in accordance with its own privacy policy.

Data Security

We take reasonable steps to protect personal information from unauthorised access, misuse or disclosure.

Your Rights

Under UK GDPR legislation, you may request:
  • Access to your information
  • Correction of inaccurate data
  • Deletion of personal data where appropriate
  • Restriction of processing
  • Withdrawal of consent for marketing

Contact

For any privacy-related enquiries, please contact:

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Privacy Policy

By submitting a business finance enquiry, you agree that The Proper Van Company may share the information needed to handle your request with an appropriate finance partner, who may contact you about your enquiry. Please see our Privacy Policy.

The Proper Van Company acts strictly as an introducer for the purposes of Business Asset Finance exclusively for Limited Companies, PLCs, and partnerships of four (4) or more partners. We are not authorised or regulated by the Financial Conduct Authority (FCA) for credit broking. Therefore, we do not provide credit introductions or credit broking services to individuals, sole traders, or partnerships of three (3) or fewer partners.